Org Design Defines Managers' Scope
Updated: Dec 20, 2022
Have you ever tried coaching product management in an organization with no teams? It won't work, whether you call someone a 'product owner' or not. They won't be able to fulfill that role. But why?
Because organizational design defines and dictates the scope of work for the managers. So if you're a manager with no teams or in an environment with weak cross-functional teams – you will no choice but manage for the teams. Micromanagement will be your daily job.
In contrary, if your teams are full-stack teams and even understand their shared work, there you as a manager will be able to do some true high-level management. Macro-management will be your playfield.
And it is not that micromanagers are worse than macro-managers. No, this is not what I am implying. But the impact that you can make as a manager will be different depending on which type of management you are allowed to do.
And the type of management you can do – that will be dictated and enabled by the org design you're.
Consider the diagram below:
This scheme above is a derived and simplified scheme of the seven archetypes of Org Topologies.
The higher is the org design simplicity (vertical axis), the higher is the level of management possible (horizontal axis): from project management (aka micromanagement) to product ownership (aka macro-management).
So if you want to pump up your managers to get better at product management – start with your org design. Don't start with a product management class (even with such a great one as my CSPO class), there will be no use for that.
Therefore, before teaching your product managers agile and hiring them a coach – create the right environment, consider a correct org design where teams will be able to absorb as much complexity as possible. Then your product management will flourish.